Clinical and Systems Consultation
Are your systems efficient and effective?
- Are your systems safe, user-friendly, and in-compliance with state regulations?
- How do they compare to industry best practices?
Policies and Procedures
Could your policies and procedures benefit from an update?
If your policies and procedures need changes, Consulting Resources can review and edit them to reflect state regulations and industry best practices. Starting from scratch? We have pre-written templates available.
Quality Improvement Tools
How can your facility become exceptional?
Create a facility worthy of emulation. Consulting Resources knows how to get you in-compliance with state regulations and how to go beyond healthcare standards. We will look at all your departments, compare practices in each to industry criteria, and build a customized action plan that fixes issues and enhances areas of strength. The goal is to put systems in place to consistently meet and exceed benchmarks.
Do you need an Interim Administrator?
Consulting Resources can arrange for licensed administrators who are seasoned fill-ins for the short or long term. They can jump in at a moment’s notice and manage all aspects of your ALF or RCF facility such as keeping in compliance with the regulations, collecting accounts receivable, paying the bills, hiring staff, marketing, and maintaining communications with regional staff and facility owners.
Staff Development and Training
Let us help you maximize your staff’s potential!
Consulting Resources presents both on-site and in webinars through various formats like seminars, conference breakout sessions, and multi-day courses. Topics include these staff development services and trainings:
Identifying and Monitoring Change
Health Service Regulations
Senior Sexuality and Consensual Capacity
Objective Counseling and Mentoring
Leadership Conflict Resolution
Collaborating with Onsite Providers
Integrating English-as-a-Second-Language Employees
Customer Service Appraisals
Let us help you make the best possible first impressions!
- Are you making a good first impression?
- Are questions answered honestly?
- Is your facility grounds and rooms neat?
- Are the residents happy and well cared for?
Consulting Resources plays the role of the “secret shopper.” Upon completion of our secret shopper visit, a written report with findings will be provided along with a verbal exit conference.